PERSONALIZED PUZZLES
Regular Photo Puzzles
Funny Face Puzzles
Puzzle Piece Designs
Puzzle Shapes
Difficult Puzzles
Dissected Puzzles
Heavyweight Puzzles
Toddler Puzzles

TEAMWORK & TRAINING
Teamwork Puzzles
Promotional Puzzles
Big Puzzles
Gigantic Puzzles
Educational Puzzles
Drip Marketing Puzzles

HEAT TRANSFER
Puzzle Kits
Matte Heat Transfer
Matte Frame Tray Puzzles
Hi Gloss Sublimation
Hi Gloss Frame Tray Puzzles
Heat FAQ

FUN IDEAS
Funny Face Puzzles
COLLAGE PUZZLES
Love in 7 Languages
Mystery Puzzles
Marriage Proposal Puzzles
Chocolate Puzzle Molds
Magnetic Photo Puzzles
Wood Photo Puzzles
Double Sided Photo Puzzles
Comic Photo Puzzles
Cartoon Photo Puzzles
DESIGN YOUR OWN

 INFORMATION
About Us
Contact Us
Mail in Order Forms
How to Upload Photos
Finished Sizes
Lamination
Site Map
Policy Statement
Links
Graphic Design Service
 

FREQUENTLY ASKED QUESTIONS

How fast can I get my order?

Upon confirmation of your order, puzzles and gifts are shipped within 3-4 working days and receiving hours (Monday through Friday by 2 PM) of receipt. Please allow shipping time to and from us.If you require more expedited shipping, please note this in the comments section when checking out, and we will notify you of the additional charges.

How do I send my pictures for puzzles?
 

Upon confirmation of your order, you will be asked to reply by attaching your photo files. We recommend the following guidelines: the image should be 200-300 dpi and in the .jpg or .gif format, no larger than 3mb. Be sure to include the correct number of photos-many templates require more than one photo.


 Are JigsawPuzzle.COM original graphics and phrases copyrighted?

Yes. Your purchase price includes the right to use our products only for your personal enjoyment. Reproduction of any products for the purpose of sale or re-sale is considered copyright infringement and is specifically prohibited. All watermarked samples on our site, will, of course, not be on your order.


What is lamination?

All puzzles that are ordered with lamination are treated with a thin gloss plastic that is heated on the top surface of the photo. This protects the puzzle from fingerprints and abrasions, increases the strength and rigidity of the puzzle pieces, and enhances the color and contrast of the photos.

Do you accept credit cards?

Yes. We accept Visa, MasterCard, Discover, and American Express on our secure online ordering site.

Can I ship a puzzle to a different address?

Yes. When checking out, you will be given an option to ship to an address that is different than your billing address.

Can you create a custom template if I do not see one on your site?

Please go to the contact us page to request pricing and availability of any special order templates.

If I have other questions, where do I email?

Please click here to contact us. We will do our best to respond within 24-48 hours.

                                                              What is your refund/return policy?

We have been producing custom/special manufactured puzzles with the very best materials and manufacturing methods for over 30 years. All our custom/special manufactured puzzles are inspected for quality of workmanship. Customer's photo presented to us should be as clear as possible. It is the customer's responsibility to send clear photos. We do not do photo corrections of any kind. Due to the nature of our personalized business, where each product is Custom/special ordered, puzzles cannot be returned or refunded.  ALL ORDERS ARE FINAL.

Regarding DO IT YOURSELF PUZZLE KITS, unless we erred, there will be a restocking charge of up to 20% and the customer will be responsible for the cost of shipping the puzzle kits back.

 

 

1995-2010 Joslin Photo Puzzle Co.

Manufacturing Custom Jigsaw Puzzles since 1972